Policies

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Store Policies

 

blue-accent-bar.png Shipping blue-accent-bar.png

Your furniture and select-non furniture items will be delivered by experienced white glove delivery service providers with low flat rates based on your delivery area. Smaller items are shipped via UPS Ground. Most of our furniture items will be delivered inside your home by white glove delivery service providers, where we’ll carefully unpack and inspect each item, place it in your room of choice, and provide assembly. For added convenience, all packing materials will be removed.

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blue-accent-bar.png Privacy Policy blue-accent-bar.png

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address. We will not sell your personally identifiable information to anyone.

blue-accent-bar.png Security Policy blue-accent-bar.png

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read over the internet.

blue-accent-bar.png Refund Policy blue-accent-bar.png

Please note that proof of purchase is required for a refund. Upon return, your item will be inspected, and exchanges, credits and refunds will be issued for the purchase price only. Any taxes charged will be refunded in accordance with state and local laws. Shipping charges are non-refundable with the exception of damaged or defective merchandise. Return shipping and re-stocking fees may apply. We offer a one-time price adjustment when an original sales receipt or proof of purchase is presented within 30 days of order delivery or purchase from a store.

Should you decide to cancel a return and keep the item after a refund was issued, we reserve the right to charge your credit card in the amount of the refund issued.